Testing Center Reference Guide

[The following handout is typically provided to the student, but can also be downloaded as a PDF on the Forms Page.]

Location, Contact Information & Hours

Disability Resources Testing  Center
Student Services Building, Suite 111
471 Houston Street (Map Link)
(979) 862-4570 for Scheduling Questions
(979) 458-1102 Check-in Desk
(979) 458-1214 fax
testadmin@tamu.edu
https://tracker.tamu.edu/online

Hours of Operation:

Fall and Spring Semesters

Monday – Thursday 8:00 AM – 9:00 PM
Friday 8:00 AM – 5:00 PM
Finals 8:00 AM – 8:00 PM

Summer and Intersession

Monday – Friday 8:00 AM – 5:00 PM
Finals 8:00 AM – 8:00 PM

Managing Exams with TrackerOnline

TrackerOnline allows students to create exam schedules, view exam schedules, and make changes. Log into TrackerOnline (https://tracker.tamu.edu/online) using your NetID and Password.

Scheduling Exams

Students are responsible for scheduling exams with the TC. Refer to the TC Training Video for detailed instructions including how to make changes and add exam dates.

  1. In TrackerOnline go to the Exams tab, then click Exams by Class.
  2. Using your syllabus, add your exam schedule for each of your classes.
    • Refer to the TC Training Video for detailed instructions on how to schedule exams.
      • Schedule your exams and quizzes at the same time as your class unless there is a conflict.
      • Select the length of time that the class will have to complete the exam or quiz.  Tracker automatically adds the extra time once the form is submitted.
      • Check the appropriate boxes to indicate if you are taking the exam or quiz on the same date and at the same time as the rest of the class.
      • Click on Add Another Exam to add all of the exams or quizzes for that specific class.
      • When entering your final exam date, select the correct length of time.  Standard length for final exams is 2 hours.
      • The Special Testing Needs section will only appear if you have been approved for a computer for essay, reader, scribe or other special accommodations.  Uncheck any accommodation listed that does not apply to the course you are currently scheduling.
      • Under Computer Needs, include any information about the use of a computer, software, or listening device that is required for your class.
  3. Save, confirm, and print the signature form.
  4. Meet with each of your instructors to review, sign, and initial the signature form.
    • If you or your instructor decide to make changes to the printed exam, you can handwrite those changes on the printed form and have your instructor initial each change.
  5. Turn in the signed exam schedule to the TC before the deadline. You can either:
    • Hand deliver the form to the TC
    • Scan and e-mail to testadmin@tamu.edu
      (scanners are available at OALs or use free phone apps such as Office Lens, CamScanner, etc.).

Note:  The signed and completed form must be returned to the TC.  Entering your exams into TrackerOnline is only the first step and does not schedule your exams.

Deadlines

Schedule all of your exams and quizzes as soon as possible. Completed signature forms, additions, and change requests must be submitted before the following deadlines:

Fall and Spring semesters- 1 full week
Summer semester – 2 business days

End of semester deadline – approximately 2 weeks before finals.  Check TrackerOnline Upcoming Events for the last day to schedule exams and finals.

 

Missed Deadline

If you miss the deadline to schedule an exam or quiz with the TC, you may do one of the following:

  1. Ask your instructor to postpone the exam or quiz to a different day that allows you to meet the TC deadline.  You will need to resubmit the request through TrackerOnline.  Instructors are not obligated to postpone the date of the exam or quiz.
  2. Ask your instructor to provide your accommodations for your exam or quiz.  Instructors are not obligated to provide testing accommodations if the deadline is missed.
  3. Take the exam or quiz in the classroom without accommodations.
  4. If you missed the deadline due to an extenuating circumstance that was beyond your control, send an e-mail to request an exception to the deadline.  Requests are considered on a case by case basis.  The TC staff will respond to your request via e-mail.  Format your e-mail request as follows:

To:  testadmin@tamu.edu
CC: Instructor; assigned Access Coordinator
Subject: Missed Deadline/Late Request

Body of e-mail should include:

Student’s name
Class
Instructor’s name
Requested exam date
Has the request been discussed with the instructor?
Reason for the request

Make Up Exam Scheduling

Students are responsible for scheduling make up exams according to the instructor’s make up policy and the Student Rules http://student-rules.tamu.edu/rule07. Speak with your instructor before attempting to reschedule an exam with the TC.

  • If the new date meets the TCs deadline (5 business days advance notice in the Fall and Spring semesters), submit an Add Exam request through TrackerOnline.
  • If the new date is less than the required deadline, send the TC an e-mail request.  Your e-mail should be formatted in the same manner as the missed deadline request

To:  testadmin@tamu.edu
CC: Instructor; assigned Access Coordinator
Subject: Make Up Request

Body of e-mail should include:

Student’s name
Class
Instructor’s name
Requested exam date
Has the request been discussed with the instructor?
Reason for the request

Exam Change Request

  1. Under the Exam tab, select Request Exam Change.
  2. Make the changes, state the reason for the request, and click Submit Request.
  3. TrackerOnline will automatically send a notice to the TC and to your instructor for approval.  You do not need to print a form or gather any signatures for these types of changes.
  4. Check your e-mail for a response from the TC.
    Note:  All exam change requests must be made by the scheduling deadline.  Speak with your instructor before you attempt to submit a change request.

Add an Exam Request

  1. Under the Exams tab, select the Add Exam button. This will take you the Exams by Class page, then select + Add Exam button next to the class you need to request and additional exam.
    • Selecting to Add Exam will not replace any previously scheduled exams that may need to be cancelled.
  2. Make the additions and click Submit Request.
  3. TrackerOnline will automatically send a notice to the TC and to your instructor for approval.
    • You do not need to print a form or gather any signatures for these types of changes.
  4. Check your e-mail for a response from the TC staff.

Note:  All exam addition requests must be made by the exam and quiz scheduling deadline.

Cancelling Exam/Quiz Dates

  1. Under the Exams tab, select Request Exam Cancellation.
  2. Select the exam date that needs to be cancelled, state the reason, type your initials and click Submit Request.
  3. TrackerOnline will automatically send a notice to the TC and to your instructor for approval.
  4. Check your e-mail for a response from the TC staff.

Checking Exam Schedules

  1. Sign in to TrackerOnline with your NetID and password.
  2. Click on the “Exams” tab at the top of the page.
  3. Click on the “By Status” tab (under the “Exams” tab).
  4. Click on the different options to see if the exam dates submitted are scheduled, unverified, cancelled or rejected.
  5. Exams will be listed, starting with the earliest date/time.
  6. You may also sort your exam schedule by class by clicking the class column header.

What to Expect at the Testing Center (TC)

Exam Day Policies

  • All items that are not essential to completing the test are not allowed in the testing rooms and should be placed in the designated area.
    • Consider leaving valuable items at home.
    • Do not leave items on the floor or block walkways.
  • Turn off cell phone and store in the designated area with the rest of your belongings. Cell phones are NOT allowed in the testing rooms.
  • Supply your own exam materials. This includes scantrons, calculators, pencils, etc.
  • Start your exam on time. Students who arrive late may be instructed to take the exam in the classroom or to reschedule the exam with the instructor.
  • Present your valid photo ID (i.e. driver’s license, student ID) to the TC staff.
  • You will be assigned to a testing room and seat.  If you need to leave the testing room for any reason, please check in with the Testing Center staff.
  • Talk to check-in staff when you are concerned with an exam question, instructions, or testing environment.
  • You must consult the testing administrator immediately if you need to stop the exam. Once your testing time begins, it will not be stopped unless there are extenuating circumstances.
  • Complete your exams during your approved testing time, including filling out your scantron.
  • Return all exam pages and scratch paper to the check-in staff. Students will not be allowed to keep testing materials without written instructions from the course instructor.
  • During finals, the TC is not able to accommodate all exams in our testing rooms and will use various locations. Impacted students will be notified before each exam or final.

Items Not Allowed in the Testing Rooms

Set of Lockers showing the large and small sizes

Items that are not essential for completing the test including but are not limited to:

  • Calculator lids
  • Food or drink with the exception of water in a see-through container
  • Hats, backpacks, or bags
  • Phones, smart watches, tablets, or other electronic devices

Locker Instructions

  • To Lock:  Close the door.   Press C [any 4-digit code] then the key symbol.
  • To Unlock:  Press C [the same 4-digit code] then the key symbol.  Open door.

Academic Integrity

  • Test takers are monitored by surveillance cameras, staff, or room proctors in order to promote the academic integrity expected of all Aggies.  Recordings from surveillance cameras may be reviewed by staff at any time.
  • Academic misconduct and conduct violations will be reported to the course instructor and, if appropriate to the Student Conduct Office and/or the Aggie Honor System Office.
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