DRTC & Faculty’s Collaborative Relationship
A collaborative relationship between Texas A&M University’s faculty and the DRTC is essential to ensuring equitable access for all Aggies across campus as we come together to meet the needs of a diverse community of learners. A strong faculty-DRTC partnership in the exam accommodation process is necessary to ensure important exam details are not overlooked and that all students receive equitable opportunities to display their knowledge of course content. Faculty can ensure success in our partnership by:
- Completing the Testing Agreement survey with thorough exam instructions in a timely manner.
- Providing exam materials the business day before an exam is scheduled.
- Alerting the DRTC ahead of time if any adjustments to exams or proctoring conditions need to be made.
- Maintaining open communication with DRTC staff, including updated course contact information.
- Staying up-to-date on DRTC policies and procedures.
If you as an individual instructor or your department have any questions about partnering with the DRTC you may contact us via Phone, Email or Zoom.
Testing Center Policies
- On the day of the exam, students should arrive at least 15 minutes before the beginning of the exam.
- Phones and smartwatches must be turned off and placed in backpacks.
- While taking exams, students are not allowed to have anything at their workspace except for the items that have been approved by the instructor in the Testing Agreement.
- Food is not allowed unless there is an approved accommodation.
- Students are expected to uphold the integrity of the examination process. Any misconduct will be reported to the professor and be subject to disciplinary action based on the Aggie Code of Conduct.
- Students are expected to obey all DRTC rules, this includes maintaining a quiet environment.
- When exams are completed, students are responsible for handing the exam and attachments, if applicable, to the Testing Center proctor. Staff will ensure delivery to the instructor and may include the proctor notes with details of observed student behavior.
- Students with questions or concerns before, during, or after taking exams, should notify the Proctor or Staff for assistance and/or guidance.
AIM Instructor Portal
Instructors can access key information through the AIM Instructor Portal. Through the AIM Portal instructors can:
- See a list of students that have requested accommodations is their classes and review the accommodation letter(s).
- Complete the Testing Agreement(s).
- See all exams that students have requested to take at the DRTC.
View detailed AIM Tutorials & Instructional Documents.
A Testing Agreement is an electronic form initiated by the instructor, specifying the exam parameters for each class.
- The Testing Agreement is necessary to complete for your student(s) to receive testing accommodations with the DRTC.
- This agreement helps us better understand the parameters for your exams and helps you understand the DRTC’s policies and procedures.
- A Testing Agreement is required once per semester for each class and section, with an option to copy that agreement to other sections/courses. This can also be copied across multiple course sections and between other courses. This can be done from the “Accessible Testing” link on the left side of the page.
- Detailed Overview – How to Complete the Testing Agreement
- All exams should be scheduled at the beginning of the semester at least 5 business days before the first exam date.
- Any changes to scheduled exams (dates/times) can be submitted through the student portal and will need to be completed at least five (5) business days before the new date of the exam.
- The last day to make changes to the exam schedule AND to schedule any finals is two weeks before finals begin.
- If a student misses the deadline and the course instructor is unable to accommodate the student, they may have to take the exam without accommodations. Exceptions to DRTC deadlines may be approved on a case by case basis.
Addressing Exam Schedule Concerns
- If an instructor has a concern or question about a student’s Exam Request (such as a time discrepancy), they should reach out to the student to discuss their concerns. There is also a process for disputing exams in AIM.
- In AIM, click “Accessible Testing” on the left side of the screen under “Views and Tools”.
- Click “List Exams” on the right hand side of the screen.
- Go to the exam in the list you wish to dispute and click on “View Detail”.
- There is a section on this page labeled “Disputing Exam”. Select your reason from the drop down list and add any additional context in “Additional Note”.
- Please note: Please make disputes or concerns with an exam known with at least a 3 day notice before the exam is scheduled.
How Exams will be Obtained & Returned
Instructors should provide exams the day before by 5pm (noon on Fridays for Monday exams). An exam can be:
- Uploaded in the AIM Instructor Portal.
- Emailed to TestAdmin@tamu.edu.
- Picked up by an Exam Courier.
Generally, exams will be returned by the next business day if not picked up by the professor the same day. Exams will be returned via one of the following methods:
- Physical Pickup from the Disability Resources Testing Center (Student Services Building, Suite 111)
- Courier Service
- Couriers will complete one route per day for pick-up/drop off.
- Exams will be returned the next business day by 3:30pm.
- Uploaded to AIM
- Exam files can be viewed under “Completed Exam Files” under “Accessible Testing”
- Hard copies of exams scanned & uploaded to AIM will be stored for 3 weeks before being disposed of (shredded).
- Test takers are monitored by surveillance cameras, staff, and/or proctors in order to promote the academic integrity expected of all Aggies. Recordings from surveillance cameras may be reviewed by staff at any time.
- Academic misconduct and conduct violations will be reported to the course instructor and to the Aggie Honor System Office.
Hours of Operation
For the safety of our staff and students we request that you do not visit the DRTC if you are currently sick or think you have been exposed to a person with COVID-19.
Monday – Thursday
8am – 9pm
979-862-4570 for Scheduling
979-458-1102 for Check-In Desk/Proctoring
979-458-6596 for DRTC Program Coordinator
Student Services Building, Suite 111